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From Eventum

Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

Eventum is used by the MySQL AB Technical Support (http://dev.mysql.com/support/index.html) team, and has allowed us to dramatically improve our response times. The source code is available through the GPL license.

Table of contents

1 Account Creation disabled 2 Downloading Eventum 3 Documentation 4 Asking Questions

Account Creation disabled

Due to spam attacks, account creation has been disabled until we can upgrade Mediawiki. If you would like to contribute, please email bryan [at] mysql (.) com and I will create you an account. Please include the username you would like to use. An account is only needed if you want to contribute to the wiki. All other features are available without an account. Sorry for the hassle.

Downloading Eventum

Eventum 2.1.1 is now available! Please download it here (http://dev.mysql.com/get/Downloads/eventum/eventum-2.1.1.tar.gz/from/pick#mirrors). You can also read the Release Announcement and Changelog.

Browse the Eventum source (http://svn.mysql.com/fisheye/browse/eventum-gpl)

Anonymous SVN access is available using the url svn://eventum.mysql.org/eventum-gpl/

Documentation

• Installation
  • Before you start, check the Prerequisites
  • Download (http://dev.mysql.com/downloads/other/eventum/)
  • Doing a fresh install
  • Upgrading
  • Installation Notes
    • Linux based systems
    • PLD Linux
    • FreeBSD
    • Windows
    • NetWare
    • Shared Hosting
• FAQ
• Features
  • How issues are handled in Eventum
  • Projects
  • Users
    • Import Users
  • Email integration
  • Creating Issues
  • Working with Issues
  • Listing Issues
  • Administration
    • General Setup
    • Manage Link Filters
    • Become Super-Administrator
    • Creating and Managing Projects
  • Email Routing Interface
    • Setting up email routing with Sendmail
    • Setting up email routing with qmail
    • Setting up email routing with postfix
    • Setting up email routing with exim
    • Setting up email routing with 1 email account for multiple projects
  • Configuration
    • Setting up fulltext searching
    • Extending and Integrating Eventum
    • Adding a cron entry
  • Miscellaneous
    • Using the IRC bot
    • Deleting Issues
    • Fulltext Search
• Development Related
  • Changelog
  • Roadmap
  • Localization
  • Workflow API
    • Documentation
    • Examples
  • Custom Fields
    • Dynamic Custom Field Example
  • Pending Contributions (not yet merged into Eventum)
  • How to Contribute to the Project
  • Article on setting up LDAP Authentication in Eventum (http://www.bieberlabs.com/wordpress/archives/2007/10/20/ldap-enabling-the-eventum-defect-tracking-system/)
• Debugging Problems
  • Displaying PHP errors
• Presentations
  • Houston PHP / MySQL Meetup (June 3 2005) (http://eventum.mysql.org/meetup_presentation.ppt) - Eventum presentation

Asking Questions

To ask questions or get more information please join/mail our mailing list: http://lists.mysql.org/#eventum